Skip to main content

X2 HMI Panels

Service Warnings

In the system image there are three types of Flash Wear Warnings:

  • Rapid flash wear warning

    • Message: "The internal storage memory lifetime is rapidly decreasing. Please review the online documentation on how to reduce wear."

    • Occurs when the user’s program is quickly increasing the wear of the flash memory.

    • It is evaluated by every 10 % wear level.

  • Flash lifetime warning (80 - 100 % wear)

    • Message: "The internal storage memory is soon reaching its expected lifetime. Please review the online documentation on how to reduce wear."

    • Occurs when the internal storage memory has reached 80% of its expected lifetime.

  • Flash lifetime warning (exceeded wear)

    • Message: "The internal storage memory is reaching its expected lifetime. The unit should be scheduled for maintenance service."

    • Occurs when the internal storage memory has exceeded its expected lifetime.

Other warnings:

  • Battery warning

    • Message: "The unit internal battery is due and needs to be replaced."

    • Occurs when internal battery voltage is too low to be detected.

  • Image update error message

    • Message: "Incorrect image CRC32! image NOT updated!"

    • Occurs when image update has been aborted due to corrupt update package.

  • Bootloader update error message

    • Message: "Incorrect bootloader CRC32! Bootloader NOT updated!"

    • Occurs when bootloader update has been aborted due to corrupt update package.

Warnings are visual 1 minute after boot up and once a day at 09:00 (local time) unless suppressed.

  • The service warning message can be suppressed for 30 days by checking the checkbox and pressing OK.

  • The warning message can be suppressed via settings menu in Service menu - Diagnostics - Settings in the lower left corner.

  • This suppression is active until next time the warning message is active. This is evaluated every 10% wear level.

Service Warning Suppression

Service_warning_suppression.png

A service warning may appear shortly after firmware upgrade indicating that the unit internal disk lifetime is rapidly decreasing.

This could be due to a less efficient way of writing to flash in the previous installed firmware version. If this happens, we recommend to suppress the warning using the following procedure.

  1. Enter service menu.

  2. Enter diagnostics.

  3. Enter settings.

    Service_warning_suppression_1.jpg
  4. Suppress disk wear warning.

    Service_warning_suppression_2.jpg